Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

BSBPMG413A Mapping and Delivery Guide
Apply project human resources management approaches

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency BSBPMG413A - Apply project human resources management approaches
Description This unit describes the performance outcomes, skills and knowledge required to assist with aspects of human resource management of a project. It involves establishing human resource requirements, identifying the learning and development needs of people working on the project, facilitating these needs being met, and resolving conflict in the team.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application This unit applies to a project practitioner working in a project support role.The individual may be operating in a large or small organisation and applying skills in the context of enterprise projects.The project practitioner may be part of a project team under the direction of a project manager, or may work as part of a smaller scale self-directed team.This unit has generic application to a range of industries and organisations and a range of projects, from simple to complex.In the context of this unit a project is defined as involving:a practical and comprehensive project plana documented communications strategya detailed project budgetstrategic engagement with stakeholdersa risk, issues and change-management methodologya quality plan with assurance and control processesa supportive team-based environment.The functions performed in project work, where formal project management methodology is not the main focus, are covered by BSBPMG522A Undertake project work.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Not applicable.
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Assist in determining human resource requirements
  • Analyse work breakdown structure to determine human resource requirements
  • Prepare a skills analysis of project personnel against project task requirements
  • Assist in assigning responsibilities for achieving project deliverables
       
Element: Contribute to establishing and maintaining productive team relationships
  • Actively seek the views and opinions of team members during task planning and implementation
  • Promote cooperation and effective activities, goals and relationships in the team
  • Communicate with others using styles and methods appropriate to organisational standards, group expectations and desired outcomes
  • Communicate information and ideas to others in a logical, concise and understandable manner
  • Regularly seek feedback on the nature and quality of work relationships, and use the feedback as the basis for own improvement and development
       
Element: Assist with human resource monitoring
  • Monitor the work of project personnel against assigned roles and responsibilities within delegated authority levels
  • Monitor and control actual effort against project plan
  • Review skill levels against allocated tasks and recommend solutions, where required, to others
  • Advise others within delegated authority when assigned responsibilities are not met by project personnel
  • Undertake work in a multi-disciplinary environment according to established human resource management practices, plans, guidelines and procedures
  • Resolve conflict within delegated authority according to agreed dispute-resolution processes
  • Assist in offering human resource development opportunities to individuals with skill gaps
       
Element: Contribute to evaluating human resource practices
  • Contribute to assessing the effectiveness of project human resource management
  • Document lessons learned to support continuous improvement processes
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

using work breakdown structures in human resource project planning

using effective methods for monitoring roles, responsibilities and performance in projects

knowledge of methods for providing feedback on performance and for improving performance of project team members.

Context of and specific resources for assessment

Assessment must ensure access to:

examples of project-management documentation for human resource management.

Method of assessment

A range of assessment methods should be used to assess practical skill and knowledge. The following assessment methods are appropriate for this unit:

analysis of responses to case studies and scenarios that reflect human resource issues and problems in a project management context

direct questioning combined with review of portfolios of evidence and third-party workplace reports of on-the-job performance by the candidate

analysis of responses addressing different project human resource management scenarios

oral or written questioning to assess knowledge of strategies for managing project human resources and their application to different situations

analysis of responsibilities assigned for achieving project deliverables

review of documentation about lessons learned

evaluation of reports developed about human resource issues.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

literacy skills to read and interpret project plans and schedules

planning and monitoring skills to track personnel performance in relation to assigned tasks

teamwork and communication skills to:

advise others of performance issues

deal with stakeholders

resolve conflict.

Required knowledge

alternative project personnel engagement options

job design principles and work breakdown structures

learning and development approaches that can be incorporated into the project life cycle

methods for skills analysis

project roles, responsibilities and reporting requirements in relation to human resources.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Work breakdown structure may include:

activity and task descriptors

high-level deliverables framework

multi-level task granulation

work breakdown task dictionary.

Human resource requirements may include:

availability and continuity

forms of engagement

resource responsibility allocation matrix

task skill requirements

time estimates to task.

Skills analysis may include:

identifying skill capability of available personnel

identifying skill requirements for task

identifying skill gaps.

Team members may include:

organisation and project management

stakeholders, internal and external to the organisation.

Styles and methods may include:

audiovisual media

formal or informal

individual or group-based

written or verbal.

Own improvement and development may include:

coaching

external training

mentoring

on-the-job training

performance feedback, including 360

self-directed learning

work rotation.

Delegated authority levels may include:

accountability

designated individual authority levels

responsibility for other team members.

Others may include:

project manager

project specialists and other personnel

relevant project authority

team members.

Practices, plans, guidelines and procedures may include:

industrial relations agreements and guidelines

organisation project-management procedures

professional operating standards

project human resource management plan

skills framework nominating skill levels required for specific types of project activities

staffing plan and job descriptions.

Dispute-resolution processes may include:

documented organisational policies and procedures

industry agreements

relevant legislation and regulations.

Human resource development opportunities may include:

action learning sets

coaching and mentoring

performance feedback

team building and group activities

training.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Analyse work breakdown structure to determine human resource requirements 
Prepare a skills analysis of project personnel against project task requirements 
Assist in assigning responsibilities for achieving project deliverables 
Actively seek the views and opinions of team members during task planning and implementation 
Promote cooperation and effective activities, goals and relationships in the team 
Communicate with others using styles and methods appropriate to organisational standards, group expectations and desired outcomes 
Communicate information and ideas to others in a logical, concise and understandable manner 
Regularly seek feedback on the nature and quality of work relationships, and use the feedback as the basis for own improvement and development 
Monitor the work of project personnel against assigned roles and responsibilities within delegated authority levels 
Monitor and control actual effort against project plan 
Review skill levels against allocated tasks and recommend solutions, where required, to others 
Advise others within delegated authority when assigned responsibilities are not met by project personnel 
Undertake work in a multi-disciplinary environment according to established human resource management practices, plans, guidelines and procedures 
Resolve conflict within delegated authority according to agreed dispute-resolution processes 
Assist in offering human resource development opportunities to individuals with skill gaps 
Contribute to assessing the effectiveness of project human resource management 
Document lessons learned to support continuous improvement processes 

Forms

Assessment Cover Sheet

BSBPMG413A - Apply project human resources management approaches
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

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Assessment Record Sheet

BSBPMG413A - Apply project human resources management approaches

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

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